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Customer story
Dr. Sativa · Healthcare and intake
The entire patient journey in one WhatsApp channel.
At Dr. Sativa, Arara connects intake teams and patients throughout their WhatsApp communication.
“I use AraraHQ for all WhatsApp communication with our intake team and patients.”
- 01
What had to happen
Organize recurring communication with people who need intake, guidance, and continuity in the same channel.
- 02
How Arara helped
Arara came to support WhatsApp communication throughout the journey instead of appearing only as an isolated broadcast tool.
- 03
What this case proves
The customer describes Arara as part of all intake and patient relationship communication.